When can I make a booking?

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• You can make a booking between Wednesday 00:00 and Friday 18:00 

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How do I make a booking?

 

To make a booking;

• Access the link to the booking tool via the Marpe website (hyperlink)

• The booking tool will take you through a series of screening questions and input

  fields

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How will I know my booking has been successful?

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• Once you complete your booking, you will receive a reference number (RN).

• Please ensure to make note of your RN as you will need to present it to the ushering

  teams at the door

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How do I cancel/amend my booking?

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• Access the booking tool and click ‘edit booking’ and enter your RN

• Once in the portal, you can cancel or amend your booking

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I’ve lost my RN, where can I find it?

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• Please contact the outreach team and you will be provided with your reference number

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It’s the day of the booking but I’ve had an emergency and can’t make it to the service

• Please contact the outreach team as soon as possible and they will support you

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Booking guidelines

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Staff members

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• Do NOT book group spaces for members of Marpe staff who will be serving on the day of your booking

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Children

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• If you have one child aged 2 and under old do NOT book a seat for them

• If you have more than 1 child aged 2 and under you may book a seat for the number of children that cannot be carried/ seated on your lap